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SCU's' claims department closely monitors claims with our carriers and retail agents to ensure the client receives the best possible service after a loss. SCU offers an exceptional “value added” service to assist our agents in offering “a total insurance package” to their insureds.

Numerous carriers provide claims paying authority to our claims department. SCU can often provide the ability to settle minor claims quickly and efficiently, and to be a professional advocate for the insured in the event of losses. SCU has contracted with a dependable Third Party Administrator for efficient claims handling and also set up substantial domestic trust funds for speedy efficient claims payment once a proof of loss is submitted.

The claims staff has more than 40 years combined experience and handles over 30,000 claims per year.

Specific Advantages Include:

  • Staff dedicated to handling claims only
  • Quick reporting and service
  • Local claims service by each office
  • Training seminars and resource materials
  • Claim summary – monthly basis
  • Claim reviews
  • Relationship with carriers that allows us leverage, advocacy
  • Work with client throughout entire claims experience

Loss Notices

Please forward a completed ACORD Loss Notice immediately to our claims department via E-mail. If you are not able to email, you can send a fax. Include as much detail as possible regarding the loss, the name/phone number of Insured's contact (don't forget area code), and the name/phone number of a local contact at the property location. Please specify any special handling required or requested.

© 2018 SCU is a division of and operates under the licenses of CRC Insurance Services, Inc., CRC of California Insurance Services, CA Lic No 0778135. No claim to any government works or material copyrighted by third parties. Nothing in this communication constitutes an offer, inducement, or contract of insurance. Financial strength and size ratings can change and should be reevaluated before coverage is bound. This material is intended for licensed insurance agency use only. This is not intended for business owner or insured use. If you are not a licensed agent please disregard this communication. Equal Opportunity Employer – Minority/Female/Disabled/Veteran.

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