Below is the agent contact information:

Payment Information:

To send payment through the mail, please send to:
Southern Cross Underwriters
PO Box 11407
Lockbox 1217
Birmingham, AL 35246-1217

To send payment via overnight delivery, please send to:
1 Metroplex Drive
Suite 400
Birmingham, AL 35209

For wiring instructions, please contact Vernelda Korneagay at 205-414-2475

Agency Service Contact Information:

Sandra Poe: Agencies with names A-I
Phone: 205-414-2294 Fax: 205-414-2487 Email: SPoe@crcins.com

Shirley Jackson: Agencies with names K-Z
Phone: 205-414-2240 Fax: 205-986-6103 Email: SJackson@crcins.com

Vernelda Korneagay: Handles agent refunds as well as the following agencies: SouthGroup, Texas, Spirit, Insurance Center - Biloxi, and Stewart Sneed Hewes
Phone: 205-414-2475 Fax: 205-986-5424 Email: VKorneagay@crcins.com

For finance company returns and direct bill related issues, please contact Sharon Snow at 205-414-2261, fax 205-414-2487, email: SSnow@crcins.com